Shipping policy
At Offside Drip, we strive to offer fast and reliable shipping. Please review the details of our shipping policy below:
Shipping Rates
Shipping costs are calculated based on the weight of your package, which correlates to the quantity of items ordered, as well as the destination of the order. The shipping rates vary depending on several factors, including the shipping destination, local regulations, international laws, and customs laws. These rates are subject to change during promotions, sales, or due to adjustments in shipping providers' rates.
Shipping Delays
If the shipping takes longer than the estimated delivery time provided by the tracking app due to issues caused by Offside Drip or our shipping center, you may be eligible to request a partial or full refund depending on the circumstances.
Non-Refundable Delays
However, if the shipping delay is caused by factors beyond our control, including but not limited to:
- Country regulations
- Pandemics
- Natural disasters (e.g., earthquakes, hurricanes, floods)
- Customs import/export issues
- International laws and conflicts
- Strikes or labor disruptions
- Severe weather conditions
- Border control delays
- Customs clearance processes
We reserve the right to reject any refund requests related to delays caused by these uncontrollable circumstances.